Delivery Time = Processing Time + Shipping Time
Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take 15 working days. The estimated processing time is listed on the product page. Once your order is shipped, you will receive a shipping notification to your PayPal email address notifying you of your tracking details and projected delivery date.
* Delays occasionally occur due to uncontrollable factors, but rest assured that JELWEL will do its best to minimize any inconvenience that may arise.
- Will I have to pay customs duties, taxes or other fees?
You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself.
- How do I make changes after my order has been placed?
If it's after business hours, leave us a clear and detailed message with your name, phone number, and order number if available.
- How do I change the currency?
At the top of our website you will see a currency widget where you can change the currency to one of the following: USD,CAD,EUR,GBP,MXN,AUD,NZD,PHP,SGD,INR.